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July 16, on the occasion of reaching the 30 million user milestone, GAC Group launched a series of user gratitude and reward activities.
Deeply cultivated in the industry for 29 years, GAC Group has progressed from early joint ventures and independent R&D to global operations today, completing a comprehensive transformation. Behind the number 30 million are the choices and trust of tens of millions of users, GAC's long-term determination to maintain quality and safety, the determination to transform towards electrification and intelligence, and also a microcosm of the Chinese automobile industry growing from large to strong, from scale expansion to value leap.
Guests witnessed the moment GAC welcomed its 30 millionth user milestone
Multiple New Energy Vehicles Debuted Simultaneously, Witnessing the Pace of Transformation Development
At the event site, GAC's global production bases were connected synchronously. GAC Honda P7, GAC Toyota Platinum Wisdom 7, GAC Qijing GT7, GAC AION N60, and GAC Hyper S600 rolled off the line sequentially as GAC's 29,999,995th to 29,999,999th vehicles. Finally, the right-hand drive version of GAC Trumpchi M8 PHEV appeared on the stage as the 30 millionth complete vehicle. The collective debut of the new energy vehicle lineup rolled off the production line became an intuitive proof of GAC's full-speed push towards electrification and intelligence transformation.
GAC's 30 millionth complete vehicle – Right-hand drive GAC Trumpchi M8 PHEV driving off the production line
Subsequently, GAC Group Chairman Feng Xingya handed over the key of the 30 millionth vehicle to Thailand owner Tony Jaa. This scene also represents the long-term two-way trust between GAC and global users.
Feng Xingya (left) handed over new car keys to Thailand owner Tony Jaa (right)
He Xianqing (first from left) presented awards to GAC Group all-brand honorary car owners
Relying on the continuous support of global consumers, GAC maintained stable growth amidst industry changes. In the first half of this year, GAC Group sales reached 773,100 units, up 2.35% year-on-year. Among them, new energy vehicle sales increased by 68.8% year-on-year. Overseas exports exceeded 120,000 units, a surge of 132% year-on-year. The overall market performance remained stable and positive.
Strictly Adhere to Quality Standards, Guard Daily Travel Safety for Users
"Quality is the bottom line that GAC will never yield." Feng Xingya stated in the summary. In GAC's development, scale growth has always been based on quality. For many years, GAC Group has always adhered to the concept of "Quality First", integrating Honda's Total Quality Management (TQM), Toyota's Lean Production Method (TPS) and Lingnan culture, building a quality management model centered on "Integrated Innovation". The focus of everything is to create good cars that allow users to drive with peace of mind, use with peace of mind, and sit comfortably.
Witnesses of important nodes in GAC's development history told the story of GAC walking with quality
GAC Design Team told the story of design innovation journey
GAC AION Intelligent Eco-Factory
From R&D to manufacturing end, GAC established a full-chain strict quality control system: Every new car must pass extreme environment tests such as "Five Highs, One Mountain, One Dust" (High Cold, High Heat, High Altitude, High Humidity, High Corrosion, Mountainous Areas, and Dust) before launch, and complete "Two Winters One Summer" actual road tests; Through test tracks and laboratories covering 12 major items of the whole vehicle and over 1,500 verification sub-items, systematic quality verification is realized; GAC AION Intelligent Eco-Factory, as a "New Energy Vehicle Lighthouse Factory", ensures stable mass production quality with digital intelligent manufacturing system.
GAC Star Ling Security Protection System
In terms of core security technology, the Star Ling Security Protection System builds four defense dimensions. Eight key systems use dual redundancy design, having protected nearly 2 million users, avoiding 6.28 million potential travel risks; Cassette batteries accumulated 1.5 million vehicles, safe driving mileage exceeding 160 billion kilometers; The service end simultaneously added protection guarantees. GAC launched the "Three Responsibilities" policy, actively covering battery and intelligent driving assistance issues concerned by users to eliminate users' concerns about car use, and layered security guarantees build brand reputation.
Focusing on User Needs, Creating Full-Cycle Considerate Service
"What users care about, we put in our hearts; what users look forward to, we give our all." Feng Xingya stated. This user-centric concept has long been deeply integrated into the development gene of GAC Group. For many years, GAC Group has always adhered to the corporate concept of "People First, Trust as Way, Innovation as First", among which the core essence of "People First" is exactly being user-centric.
GAC "User All Open Mic" Event Site
On the one hand, to face problems directly and listen to users' voices, GAC regularly holds "User All Open Mic" events, inviting users to "home" for face-to-face communication. Meanwhile, establish a full-process closed-loop management mechanism to ensure every suggestion is properly handled, and common problems are optimized for all users in the first time.
In addition, GAC established a dedicated user insight department and promoted full-process change from problem discovery to solution, guaranteeing that every user request has a response and every matter is settled from the organizational mechanism.
On the other hand, the service network also accelerated penetration. At the channel end, promoted service network sinking into counties, with plans to add 1,000 county-level authorized stores this year; At the response end, launched "Super Butler" service, achieving 5-second response, 2-hour request completion, ensuring user requests reach quickly. At the energy replenishment end, built a "9 Vertical and 10 Horizontal" energy network, already covering 31 provinces and 213 cities nationwide, core urban areas achieving "must have a station within a 1-kilometer straight line". Self-operated charging pile quantity exceeds 27,000 units, among which super charging piles exceed 20,000 units, providing convenient energy replenishment services for new energy vehicle owners.
GAC Group 30 Millionth Vehicle Roll-off · Renewed Gratitude Season Officially Launched
The core theme of this gratitude activity is to express sincere feedback and gratitude to the 30 million users' long-term support. At the event site, Feng Xingya announced that effective immediately, GAC officially launched "GAC Group 30 Millionth Vehicle Roll-off · Renewed Gratitude Season". GAC Honda, GAC Toyota, GAC Trumpchi, GAC AION, GAC Hyper, and GAC Qijing Automobile six passenger car brands will respectively launch characteristic policies around new purchase, trade-in, to additional purchase, to return every companion and support.
Deep Cultivation in Technology R&D, Improving Travel Experience with Practical Technology
With 30 million as a new starting point, GAC will drive innovation to embark on a new journey towards electrification and intelligence, allowing cutting-edge technology to truly convert into users' perceptible peace of mind and convenience.
In the power field, enterprise self-developed Star Origin Power, covering Star Origin Range-Extender, Star Origin Plug-in Hybrid and Star Origin Super Twin Motor three technologies, will be equipped in more mass-produced vehicles. Every product must pass 100,000 hours bench and whole-vehicle verification, equivalent mileage exceeding 10 million kilometers, ensuring performance stability in all scenarios and regions.
GAC Star Origin Power allows users to choose "No Longer Settling"
In the "Three Electrification" field, GAC continues to crack down on industry pain points such as battery super fast charging and low-temperature range. Full solid-state battery pilot production line has been built, creating ultimate energy consumption technology. Mass-produced Quark Electric Drive Motor highest efficiency exceeded 99%.
In the intelligent networking field, Super Brain Star Ling Architecture continues to evolve, connecting intelligent driving assistance, intelligent cockpit, power, chassis, body, vehicle networking six systems, achieving "One Brain Unified Command", comprehensive performance increased by 40%; Galaxy Intelligent Cockpit achieves endpoint-cloud integration, making the car become a truly "thinking, understanding human heart" partner. GAC will also fight side by side with top partners such as Huawei, CATL, Didi, Tencent, Alibaba, etc., jointly building a more powerful AI intelligent ecosystem.
As of now, GAC Group cumulative R&D investment exceeded 62 billion yuan, global R&D team exceeded 6,800 people. Continuous technical investment is driving GAC's products to evolve from commuting tools to intelligent travel partners, mobile smart spaces, and green energy ecosystems.
Looking towards the future, GAC will continue to use user needs as anchor points, quality as the foundation, technological innovation as the core driver, and global layout as the development path, accelerate towards the advancement of Eco-type Technology GAC, walk side by side with more users, achieve each other, and rush to a more intelligent, greener, and broader future together.
