EV charging services refer to the sector providing charging solutions and associated value-added services to electric vehicle (EV) users, underpinned by physical charging infrastructure and smart digital platforms. As a vital link in the new energy vehicle (NEV) value chain and a strategic bridge between the transport and energy sectors, EV charging has evolved from mere hardware provision into an integrated ecosystem encompassing operations, platforms, data management, and grid interaction.
China has established the world's largest EV charging network. As of end-February 2026, the country's total EV charging infrastructure surpassed 21.01 million units—a 47.8% year-on-year (YoY) surge—comprising 4.834 million public chargers and 16.176 million private wallboxes. In 2025, total EV power consumption reached approximately 110 billion kWh, with electricity demand across charging and battery-swapping services climbing 53.8% YoY.
On the global front, the EV charging services market stood at USD 45.54 billion in 2025 and is projected to top USD 224.5 billion by 2035 at a compound annual growth rate (CAGR) of 17.3%, with the Asia-Pacific region commanding over 60% market share.
The charging operations landscape is anchored by three main categories of players: dedicated charge point operators (CPOs) (such as TELD and Star Charge), focusing on operating proprietary charging assets and commanding over 75% of the public charging space; third-party mobility service providers (eMSPs) (such as NaaS Technology and YKC), aggregating networks to connect supply and demand; and automaker-backed charging networks (such as NIO and Tesla), delivering a seamless, closed-loop ecosystem for their respective vehicle owners.
In terms of business models, the industry is pivoting from early "free site builds + service fees" towards "Internet + big data platform services." Operators are tapping into new revenue streams by integrating upstream and downstream automotive ecosystems—such as servicing, insurance, and accessory retail—alongside data-driven financial derivatives.
Categorised by charging technology, AC chargers (slow chargers) account for roughly 60% of total charging points. Offering straightforward design and lower capital expenditure, they are predominantly deployed in residential developments and public car parks. DC fast chargers account for around 40%; while delivering higher output and rapid turnaround, they entail higher deployment costs and are largely concentrated at commercial fleet hubs and highway charging stations. Charging efficiency continues to climb, with the average output per gun across public stations reaching 46.5 kW in 2025, up 33% YoY.
The EV charging sector is currently grappling with a paradox: "the larger the network, the steeper the losses." Tier-1 operators earn a net margin of merely RMB 0.04 per kWh, leaving the majority of charging hubs operating in the red. This is driven by three primary headwinds: first, carmakers and battery conglomerates entering the charging fray without prioritising standalone profitability, thereby diluting footfall from independent CPOs; second, rapid technological obsolescence, where early 60 kW DC chargers become outdated within just 3 to 4 years before reaching capital break-even; and third, aggressive price wars that have slashed service fees from over RMB 0.30 per kWh to under RMB 0.10—or even zero—well below sustainable operational thresholds.
Concurrently, market concentration is diluting. In 2025, the market share of the top five operators dipped to 61.3% as agile SME operators capitalised on localised and niche, use-case-specific deployments, preventing any single player from dominating the market.
Deep AI integration is steering the sector's transformation. AI is reshaping operations across three main areas: optimising site selection and grid capacity allocation, enabling predictive maintenance and fault diagnosis, and managing vehicle-to-grid (V2G) integration and dynamic tariffing. Major players target Level 4 intelligent operations within the next 1 to 2 years, facilitating fully automated, unmanned operations across most deployment scenarios.
Vehicle-to-Grid (V2G) is emerging as a secondary growth driver. Revenue generated from wholesale electricity spot trading is anticipated to rival standard charging service fees. Notably, CSG E-Mobility has completed cross-provincial V2G pilot runs, clocking over 500,000 kWh in bidirectional energy flow. Charging infrastructure is thus advancing from basic power outlets into critical grid-balancing nodes within modern energy systems.
Service differentiation is paving the way forward. The China Electric Vehicle Charging Infrastructure Promotion Alliance (EVCIPA) is rolling out a hotel-style star-rating accreditation for public charging hubs, encouraging tiered service quality and premium pricing models to shift the industry away from "price wars" towards "value-driven competition."